GENERAL DATA PROTECTION POLICY
OF MARINE JUDGE LIMITED
AS PER THE DIRECTIONS OF
GENERAL DATA PROTECION REGULATIONS (GDPR)
The following statement sets out the Privacy Policy of MARINE JUDGE LIMITED (Marine Judge), a Claims handling Corporation based in UK, to collect and process data in accordance and in compliance with the current legislations regarding data protection and privacy.
These legislations are: –
- the General Data Protection Regulation (UK GDPR);
- the General Data Protection Regulation 2016/679 (EU GDPR);
- the Data Protection Act 2018(DPA);
- the Privacy and Electronic Communications Regulations 2003 (PECR);
- any other similar legislation which might be applicable elsewhere in the world.
Marine Judge, is committed to safeguarding the privacy of Personal Data collected and processed while conducting its business/services whether via our website, social media platforms, common communication channels and/or from third parties.
Terms such as Personal Data, Data Controller or Data Processor used in the current policy shall be given the meaning as defined by the Data Protection Act 2018.
Marine Judge provides claim handling services to Corporations and as such, during its course, personal information might be required to be submitted.
We only process such personal information on behalf of and under the instruction of our clients, or where otherwise required by UK data protection law.
Our respective clients are the data controllers of the claims data that we process on their behalf; how we handle this personal information is subject to our to GDPR and all of the relevant legislation in place in the UK in this respect.
This Privacy Policy does not cover any third-party websites or services.
In case of a direct customer, the Marine Judges’s registered Data Controller will be responsible in handling all data received and this privacy policy will thus be applicable.
In this case, we will make sure that the Client is informed as to when we will require the Client’s consent to process any submitted personal data.
In case Marine Judge is not the Data Controller, as outlined above, the responsibility falls solely to the Client’s Data Controller to obtain any necessary consent, thus allowing Marine Judge to process your submitted data in accordance with the policy and the current legislations.
You may be required to provide personal and corporate data that will assist in your claim handling. We currently collect and process the following information:
a) Contact details such as your name, email address, phone numbers, job title and location so that we may register you as a Client and thus provide you with an access code to our platform;
b) Banking information for processing payments and fraud prevention and for accounting record purposes;
c) All recorded correspondence that will assist in the process of the claim;
d) Details related to the claim such as insurance policy details, insurer company, information on vessel’s P&I Clubs.
The Company will regularly review the collected/retained data to ensure there is a sound legal reason for the assessment of the claim.
Should Personal information relating to Clients is deemed necessary to be collected, they will be used mainly for:
i) The settlement of claims if such resolution is reached; and/or ii) Claim’s analysis/planning.
Furthermore, throughout the assessment of the claim it might be deemed to process information connected with a claim such as collection, storage, retrieval, alteration, disclosure or destruction of data.
Finally, Marine Judge might require the release of collected personal data to other entities that are considered vital for the assessment and progress of the claim such as experts, barristers, agents or other insurance or distribution parties. Marine Judge will never share personal information with third parties, for any other reason than from the ones stated above and will never sell your data.
Marine Judge will never use your personal information to promote other products or services available.
Marine Judge will take all appropriate technical, legal and administration measures to ensure Client’s personal information is kept secure and prevent any breach. All measures will be in full compliance with applicable privacy and data security regulations. If you suspect any misuse or loss or unauthorised access to your personal information, please let us know immediately.
While we will take all precautions to protect your Personal Information, we cannot guarantee the security of the data which is transmitted to us via the Internet or similar platforms.
Marine Judge will not be held liable for any loss or security breach of personal information that has been resulted by your own actions, including but not limited to your failure to keep your password secure.
Marine Judge will never ask you for any information such as a password assigned to a client/claimant in relation to a claim that is tracked through a Company online facility.
Marine Judge’s website may, from time to time contain links to third party websites of interest. Marine Judge is not responsible for the protection and privacy of any personal information which may be provided by you whilst visiting these sites and your information would be governed by their privacy policies. We encourage you to carefully read the privacy policy on any website you visit.
The inclusion of a link to a third party website does not imply endorsement of the linked site by the Company.
Cookies are small text files that are downloaded onto your computer when you visit our website and which allow us to recognize your device and store some information about how you use our website or which pages are visited most often. We only use these cookies to monitor traffic to our website so that we can improve the functionality of our website. We do not use cookies to collect any information that identifies you.
You do not have to accept the use of cookies but you may not be able to enjoy full functionality of our website to the extent that you decide to reject the use of cookies.
Under the GDPR rules, we inform you that you have various rights in relation to your Personal Information, such as:-
• You have the right to ask us for copies of your personal information;
• You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete;
• You have the right to restrict the processing your personal information in certain circumstances;
• You have the right to object to the processing of your personal information in certain circumstances
• You have the right to ask that we transfer your personal information you gave us to another organisation, or to you, in certain circumstances.
• You have the right to ask us to erase your personal information in certain circumstances;
Please note that these rights are subject to certain limitations set forth in applicable law. Should you wish to exercise these rights, please proceed in the first instance to contact your usual contact person, which will normally ensure the speediest handling of your request.
We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of applicable laws. Please note that we may keep a record of your communications to help us resolve any issues you raise.
We will respond to your request for access to data (“Subject Access Request”) following payment of an administrative charge.
If you consider that Marine Judge has not complied with the applicable data protection legislation, you are also entitled to take legal action and/or make a complaint to the UK Information Commissioners office. Their contact details together with further guidance can be accessed at https://ico.org.uk.
This policy is reviewed on a regular basis and Marine Judge reserves the right to make changes at any time to accommodate changing business, legal and compliance requirements. The most recent version of the policy is available at all times on our website and your continued use of our website and other services will constitute an acceptance of the revised policy.
If you have any questions about this Privacy Policy or how we use your Personal Data, please get in touch with your usual contact person. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of applicable laws. Please note that we may keep a record of your communications to help us resolve any issues you raise.